Why the headphones on the laptop stopped working

The lack of sound in the speakers of the headphones after they are connected to a laptop or desktop computer is motivated by many reasons. They can be divided into two main groups: failures in the program and malfunctions of the equipment itself. What to do if headphones do not work on a laptop or PC? We offer you several solutions and detailed instructions for resolving such a problem.

 Laptop and headphones

We carry out diagnostics

To find the reason why the headphones do not work on the computer, it is necessary to conduct a consistent diagnosis of all systems.

  1. First you need to excludebreak the headphones themselves. To do this, connect them to another device, such as a smartphone or a DVD player. If the headphones transmit the sound normally, then we continue the diagnosis.
  2. You need to make sure that the headphones were properly connected to the computer using the correct connector. On some notebook models there are identical jacks for connecting recording devices and sound reproducing equipment. Check the connection - there must be an appropriate sign near the input, or the connector is green.
     Headphone jack

  3. Should check volume: often the level is at zero, so the sound does not work. Also, when you connect headphones to the computer, it is worth checking the sound control located on the product itself.
  4. System Restore. Sometimes the headphones do not transmit sound due to the fact that there was a reinstallation or an update of the operating system (OS) - it is necessary to perform a restoration.
  5. Update or reinstalling drivers. When restoring the OS did not bring the desired result, and the laptop still doesn’t see the headphones, you need to reload the drivers for the audio card or update them. This technique helps troubleshoot problems that have occurred during playback or related to sound recording.
  6. Banal reasons. When you use front panel stationary PC to connect, then this connector can be simply disconnected.To fix the problem, go to the Windows Sound Manager section (Windows) and perform simple actions:
     Playback devices  Speaker setup

If you could not connect the headphones on the front panel of the system unit, then connect them from the back to the outputs of the audio card.

Reinstall or update drivers

What is the first thing to do if your laptop or computer does not see headphones? Update the drivers; any user can perform this operation - it’s easy:

  • go to the device manager section;
  • then look for the sub-audio inputs and outputs;
  • click the right mouse button on the line of the dynamics;
  • choose a section to update the driver;
  • In the window, select the option that starts the search for the necessary drivers on the Internet.

If you find that there are no new versions for the selected video adapter model, then you need to go to another installation method drivers:

  • first we carry out the first three points from the previous instruction;
  • select the line Properties;
  • go to the Driver tab and click Delete;
  • after that we restart the system;
  • go to the official website of the manufacturer of your laptop and download the current driver;
  • At the prompts of the wizard, install the sound card driver on the laptop.

All actions are simple - you only need to carefully and consistently perform them. These same steps must be done if the computer does not see headphones with a microphone.

In-depth diagnostics

Why the computer does not see the headphones, we have already explained the popular, but there are times when the above actions did not help. Then you have to move on to disassemble the laptop and test the audio output, and this requires appropriate knowledge, skills and specific tools. You need specialist help: There are many reasons why a computer does not see a microphone on your device or a connected headset.

If you have Windows 7 tested on your computer, and the connected headphones do not work, and you have tried all the previously described options, then you should consult the wizards from the service center for advice.

Many users installed the latest Windows model on their laptops, but they could not even assume that this progressive system has an unpleasant feature: when playing a sound line, headphones in windows 10 at first they work without problems, but it is necessary to completely lower the level to zero, and then turn it on again - the sound disappears.The computer does not see the microphone and headphones; adjusting the sound in the tuning systems is a useless exercise; there are two ways to solve this problem:

  • restart the computer, which is not convenient in all cases;
  • slowly lowering the sound level to the extreme point, and then again raise to the maximum - sometimes it helps.

 Reboot computer

Bluetooth device

Many users use wireless devices or Bluetooth headphones, and there are quite often cases when they stop working, give out a bad sound or do not connect at all. It often happens like this: at first, the headphones can work without problems, then the sound disappears, the device goes out of working condition - the laptop does not see it. Here, the situation is much more complicated: you need to check the computer settings, and some experts advise to reload the disc that came with the headphones, then restart the computer.

If you use the RAM - the seven, then boldly connect your bluetooth device, the OS itself will find and update the drivers, which will be immediately reported.

Finally, one practical advice: if there is no sound in your headphones on the computer, then you should not fuss - calmly and methodically check all the systems. Act on the method of simple failure to a difficult case, and all you get.Otherwise the headphones are just Broke down, and require repair or replacement.

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